Services
NetDynamics
Consulting, LLC Services
We provide
technical services based on client's specific business and technical
requirements. NetDynamics, is capable of providing full life-cycle solutions
for operating the IT infrastructure for its clients. There are two major elements
to the services we offer. First is Operational Support and second is Consulting
Services.
NetDynamics’ Operational support includes the run-and-maintain of
our customer’s IT infrastructure. As part of this service we provide the
following:
·
Proactive
monitoring of all inter-related HW and SW components
- • Define, implement, and document
automated systems maintenance routines and schedules
- • Coordination with Solutions
Architects in defining and documenting standard operating procedures
- • Maintain and provide documentation
updates to any baseline configuration documentation for HW or SW
- • Document policies and procedures for
the customers systems.
- • Problem management - Problem
identification, root cause analysis, and problem escalation to the vendors if
necessary.
Optional
Operational Support
- • The Operational support service also
includes optionally offer services for incorporating business process models
that best suits our customers, such as Change Management and Configuration
Management. We have experience with enabling our customers to implement both
ITIL and CMMI to optimize and standardize their IT organization.
NetDynamics’ consulting services offers short-term and long-term
resources for our customers. As IT Technologist, we specialize in services for
IT evaluation and consolidation efforts within organizations. Since NetDynamics
has no business affiliations with any Software or Hardware vendors, we have the
ability to make non-bias recommendations to our customers based on their
current and future requirements. As part of the consolidation services,
NetDynamics has past experience with consolidating email systems for
organizations larger 50 thousand users. This included careful analysis of data
and forecast growth and trends. Our consulting services offer the following:
Systems
Architect
These
are our experienced solutions provider. They have extensive experience in
understanding the client’s business requirements, existing problems and
engineer a solution that is both effective and scalable. They present
high-level solutions designs to our customers based on feasibility studies they
perform.
- • From Physical to Virtual – In
today’s economy companies are looking at cost saving measures to sustain their
operational level. As such, going from physical to virtual infrastructure is an
attractive option. Virtualization not only has tangible benefits such as lower
cost of hardware, software, fewer full time equivalent but also intangible such
as going greener.
- The NetD
consulting team brings its experience of evaluating the cost benefits for
moving to a virtual environment based on not only IT but equally important
Business requirements and constrains. We have experience in working with third
party vendors and COTS products for architecting the right solution for our
customers. Our team of experts has helped evaluating and architecting
virtualized solutions for enterprise customers.
- • Collaborative Services – When using
a phone, we assume there is a dial tone and even before we can place the
receiver on the ear, most of us are dialing the number we want. Telephone is a
utility; however it was not so a few decades ago. Collaborative services, such
as eMail, Instant Messaging, Online Meetings are on the path to becoming a
utility service.
We at
NetDynamics understand this from the combined experience of 33 years and help
our customers get there. We specialize in optimization of enterprise email
systems with emphasis on 99.98% services availability to help you meet your
SLAs. We architect solutions for failover between datacenters for collaborative
services by integrating off-the-shelf solutions.
- • Process Management – We provide our
customers with process design and process re-engineering services based on
their needs. Our consultants have used ITIL frame-work in designing operational
support procedures for our customers. NetDynamics has experienced base
knowledge for streamlining IT processes to help reduce operational costs and
increase efficiency for our customers.
Solutions Engineer
They
are responsible for implementing the solutions designed by our Systems
Architects. A solutions engineer can deliver a turn-key system. This includes
performing scaled modeled testing of the solution, documentation,
implementation plans, defining and documenting system policies and procedures.
- • Solution Implementation - We have
experience in implementing, managing, upgrading and trouble-shooting enterprise
collaborative systems. These are eMail, Instant Messging and Online Meeting
systems servicing for over upto 80 thousand users globally. Our team of
engineers excels at solutions implementation, maintaining and upgrading IT
systems.
